Requests are tasks sent to the IT department that are not technical issues e.g. a new reporting request, a typo fix, new hardware, etc.
There are four total request categories: General Requests, Hardware and Software Requests, Reporting Requests, and VeritasPress Marketing Requests.
To request new Hardware or Software from IT, submit a Hardware and Software Request by visiting this link and filling out the required information.
To request a report from IT, submit a Reporting Request by visiting this link and filling out the required information.
To request a marketing modification from IT, submit a VeritasPress Marketing Request by visiting this link and filling out the required information.
If the request does not fall into any of the above categories, submit a General Request by visiting this link and filling out the required information.
Some requests ask for different information but all types at least ask for a requested date of completion, subject line, and specific request details. After filling out these fields, place the request to formally submit it. Once submitted, a confirmation email will be sent to your inbox and IT will be in touch shortly. To interact with a request, view it in your list of active tickets here.